Below we inform you about the most important aspects of data processing on our website.
We process personal data exclusively on the basis of legal regulations (in particular the General Data Protection Regulation – GDPR and the Telecommunications Act 2003).
Access Data
When visiting our website, the following data is automatically collected:
- IP address
- Date and time of access
- Start and end of the session
This data processing is carried out for technical reasons and represents a legitimate interest pursuant to Art. 6 (1) lit. f GDPR.
Contact
If you contact us via the contact form on our website or by email, the data you provide will be stored for six months for the purpose of processing your request and in case of follow-up questions.
This data will not be shared without your explicit consent.
Data Storage (Contract / Inquiry)
For the processing of inquiries and contracts, we process the following data:
- Title
- Name
- Address
- Phone number
- Email address
This data is required for pre-contractual measures and/or contract fulfillment (Art. 6 (1) lit. b GDPR).
Data will only be passed on if necessary for contract processing, for example to:
- Tax advisors (for legal tax obligations)
The data will be stored in accordance with legal retention periods (generally 7 years).
Cookies
Our website uses so-called cookies. These are small text files stored on your device.
Cookies do not cause any damage and are used to make our website more user-friendly.
You can configure your browser to inform you about the setting of cookies and allow this only in individual cases. Disabling cookies may limit the functionality of our website.
Cloudflare Turnstile (Spam Protection)
To protect our forms from misuse, we use “Cloudflare Turnstile”, a service provided by Cloudflare, Inc., USA.
Technical data (e.g. IP address, browser information, interaction data) is processed to determine whether input is made by a human.
Processing is based on our legitimate interest pursuant to Art. 6 (1) lit. f GDPR to protect our website from spam and misuse.
Data may be transferred to the USA. This transfer is based on standard contractual clauses pursuant to Art. 46 GDPR.
More information:
https://www.cloudflare.com/privacypolicy/
Your Rights
You have the right to:
- Access
- Rectification
- Erasure
- Restriction of processing
- Data portability
- Withdrawal and objection
If you believe that the processing of your data violates data protection law, you may file a complaint with us or the competent supervisory authority.
Contact Details
Website operator: Melanie Timm
Phone: +43 677 610 30 221
Email: mail@pixure.at
Source: DSGVO Generator Austria in cooperation with Private Health Insurance Austria
_
Terms and Conditions (T&C)
1. Scope
These Terms and Conditions apply to all services provided by Melanie Timm (Pixure Design & Photography) to both consumers (B2C) and businesses (B2B), unless otherwise agreed.
2. Copyright and Usage Rights
2.1 All created works (in particular photographs, designs, layouts) are subject to copyright. The contractor remains the author in all cases.
2.2 The client receives a simple, non-transferable right of use within the agreed scope.
2.3 Usage rights are transferred only after full payment has been made.
2.4 Any editing or modification of the works is not permitted without explicit consent.
2.5 Transfer of usage rights to third parties requires written approval.
2.6 The contractor is entitled to use the created works for self-promotion (website, social media, portfolio), unless otherwise agreed.
3. Payment Terms
3.1 Fees are based on individual agreement.
3.2 Invoices are due within 7 days without deduction unless otherwise agreed.
3.3 A deposit may be required for larger projects.
3.4 In case of late payment, statutory default interest may be charged.
4. Third-Party Services
4.1 The contractor may commission third-party services (e.g. printing, production) on behalf of the client.
4.2 The client agrees to indemnify and hold the contractor harmless in this regard.
5. Liability
5.1 The contractor is liable only for damages caused intentionally or by gross negligence, within legal limits.
5.2 For slight negligence, liability exists only in case of breach of essential contractual obligations.
5.3 Liability for loss of profit, indirect or consequential damages is excluded where legally permissible.
6. Warranty
6.1 The client must inspect delivered services immediately and report defects without delay.
6.2 If no complaint is made in time, the service is deemed approved.
7. Creative Freedom
7.1 The contractor has creative freedom within the scope of the project.
7.2 Changes requested after project start may incur additional costs.
7.3 Delays caused by the client may lead to reasonable adjustments in compensation.
8. Use of Provided Materials
8.1 The client confirms that they hold all necessary rights to the materials provided.
8.2 The client indemnifies the contractor against third-party claims.
9. Additional Terms: Wedding Photography
9.1 Images are delivered in edited JPEG format. RAW files are not provided.
9.2 Images may be used for private purposes and social media.
9.3 Commercial use (e.g. by vendors, advertising) requires prior consent.
9.4 Credit is appreciated but not mandatory unless agreed otherwise.
9.5 The contractor may use the images for self-promotion if agreed.
9.6 In case of unforeseen events (e.g. illness, force majeure), the contractor will attempt to provide a replacement but assumes no liability.
9.7 Cancellation policy:
- up to 6 months prior: deposit retained
- up to 3 months prior: 50% of total price
- less than 3 months: 80% of total price
10. Additional Terms: Design & Business Clients
10.1 Use of designs is limited to the agreed scope.
10.2 Any additional use requires consent.
10.3 Transfer to third parties requires approval.
10.4 The contractor assumes no liability for trademark or legal compliance.
11. Final Provisions
11.1 Austrian law applies.
11.2 Place of jurisdiction is the contractor’s registered office, where legally permissible.
11.3 If any provision is invalid, the remaining provisions remain unaffected.